Welcome to
East Dallas Volkswagen

Michael Holloway and the team were great to work with. Friendly, responsive, and very collaborative. They actually made the car buying experience enjoyable. Highly recommended.

Mike was great, he took the time to explain everything and be direct. I really enjoyed the entire experience from start to finish. Happy with the vehicle we bought and we will be coming back again!

Service is excellent and Luke SHOAF is a very valuable part of the team. Luke has always been there to take care of my needs with service. He is the best and actually why I do servicing of my vehicles with Rusty Wallis VW. Please never let him leave!!! He makes my experience exceptional and he deserves all the accolades!!! He is very knowledgeable and very professional.

Professional, polite, and fair. Made my buying experience enjoyable. Highly recommend this dealership to anyone looking for a new Volkswagen.

Rusty Wallis Volkswagen dealership is very attentive, fast and hardworking . They fixed my situation in less than 24 hours . Couldn’t ask for better service !

Everyone was so great and straight forward on my best options. They were straight up honest , and helped me get in a ride that was with in my budget.

Very fast & efficient service and my service advisor was fantastic. Was expecting to leave car but they were able to complete my 20k service while I waited. They will contact me when the fix for my recall is available

Honored the warranty and fixed my AC. Glad it works before the heat kicks in!

Mike is such an also salesman. He listen to my need and worked with me and got me the perfect car for my nephew for his graduation…

Very timely and friendly. First time with Volkswagen and I was very impressed. Will be back

The dealership is great. They give great service, are efficient and friendly. I had a very positive experience.

The entire process of purchasing an extra key for my 2013 Jetta and having it programmed by the service department was a pleasant experience. All personal who helped me were very cordial. Also I was impressed with the cleanliness of your business

Janeen was awesome and was able to get us a really good deal on our service. Will definitely be back

Sales and finance VERY helpful helped us get loan to re establish our credit after bankruptcy

Luke SHOAF always takes care of me and provides a level of service that is unmatched to excellence. What ever you do don't let Luke leave this dealership!! He is a very valuable intangible asset as well a very valuable tangible asset. He is the reason I continue to business with this dealership. Also, I am very glad to see Rachel back. Her and Luke make a great team and Rachel has taken care of me as well with great excellence. What ever this dealership does don't let either of these leave. If it means a pay raise or a new car as a bonus... these 2 folks are the reason or a major part of the service repete business. In my opinion these 2 people should go far in your business...they are worth rewarding for their talents and accolades they bring to their positions.

Did a great job and were honest. That is a business quality hard to find these days. Recommend Rusty Wallis to everyone. A+ business.

Excellent service! I really appreciate your service, very satisfy with the attention provided by Andrea.

Employees were polite, respectful, a pleasure to deal with. They also delivered the vehicle to us!!

Very curtesy and professional. Great service and friendly environment. Always nice to get my car back looking better then when I dropped it off. Keep up the great tam work!!

They were very attentive to my issue and did not try to sell anything extra like an air filter.

Dropped in to see if they could do my 10,000 mile oil change and they were able to complete the service within an hour.

Excellent customer service. Kenny my service advisor was awesome. Did a great job of keeping me updated.

This VW dealership at Garland is the BEST! Every service advisors are friendly and helpful. I got no complaints. While waiting for my oil change. I can get unlimited free coffee and snacks.

Pete our sales guy was amazing and made the buying process super easy. Héctor in finance was awesome also. They both really took good care of us. We will highly recommend Rusty Wallis, Pete and Hector to others!

I have been a Rusty Wallis customer for 20 years and have been assisted by several different service managers. I have developed a trust for the Rusty Wallis team to take care with my car and to make the most appropriate recommendations for maintaining it. Thank you 😊